Effective Date: April 16, 2025 

Environment Masters Plumbing, Electrical & AC (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Digital Privacy Policy outlines how we collect, use, and protect information obtained through our website.

1. Information We Collect

We may collect the following types of data when you interact with our website:

Personal Information: Provided via contact forms or live chat, including name, email address, phone number, and any details you share.

Technical Data: IP addresses, browser type, operating system, and other device information.

Usage Data: Information on how you navigate our website, including pages visited, time spent on the site, and interactions with features.

We do not share or sell phone numbers to third parties for marketing purposes.

2. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. These technologies may include:

Essential Cookies: Necessary for website functionality.

Analytical Cookies: Help us understand website usage via tools like Google Analytics.

Marketing Cookies: Used for targeted advertising and remarketing.

By using our website, you consent to our use of cookies. You can manage cookie preferences through your browser settings.

3. Third-Party Service Providers

We may share collected data with trusted third parties to support our operations, including:

Payment Processors: If applicable, to handle transactions securely.

Marketing and Analytics Providers: To optimize user experience and marketing strategies.

Hosting and IT Services: To ensure website security and functionality.

These third parties are obligated to protect your information in compliance with applicable laws.

4. Data Protection and Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Compliance with Legal Regulations

We comply with applicable data protection laws, including:

General Data Protection Regulation (GDPR) – If you are in the EU, you have rights regarding data access, rectification, and erasure.

California Consumer Privacy Act (CCPA) – If you are a California resident, you may request details on data collection and opt out of data sales.

6. Your Rights and Choices

Depending on your location, you may have rights to access, update, or delete your personal information. You can contact us at [Insert Contact Email] for any privacy-related inquiries.

7. Messaging Terms and Conditions

By providing your phone number and opting in to receive messages from us, you consent to receive text messages regarding our services, request updates, promotions and offers, etc. Message frequency may vary. Standard messaging and data rates may apply. You can opt out at any time by replying “STOP” to any message received. Reply HELP for help or call us (769) 201-3700″

8. Policy Updates

We may update this policy periodically to reflect changes in legal requirements or our practices. Please review this page for the latest version.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

9. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

10. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

11. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

12. What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

13. Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact Us

For any questions regarding this Digital Privacy Policy, please contact us at:

Environment Masters

(769) 201-3700