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Residential & Commercial Plumbing Services in Jackson and Madison, MS

Water Heaters
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Water Heater Services in Jackson

Superior Care for Your Hot Water Heater

Your water heater is an extremely hard-working appliance. Just think about how many times a day you make use of hot water, and you’ll see what we mean. All of that use takes a toll on the system, which means you’ll need to find a great contractor to take care of your water heater services. That’s what we’re here for.

If you need a hot water heater installed, repaired, maintained, or replaced, Environment Masters is here to help you! We provide a full range of water heater services throughout Jackson, MS.

Why Choose Environment Masters?

Generations of Jackson homeowners have trusted Environment Masters to care for their home comfort systems. Since 1957, when Ray J. Nalty Jr. founded the company, we have grown into a respected, multigenerational business now led by Raymond Nalty III. With more than 100 employees and 85 fully stocked service vehicles, we have the experience, training, and equipment to handle every aspect of your water heater service needs, from routine maintenance to full system replacement.

When you call us, you will always reach a real person who is ready to help. We believe responsive communication is just as important as expert workmanship. Our dedication to quality has earned us the Clarion Ledger People’s Choice Award for HVAC Service and Best Plumber. While recognition is appreciated, the continued trust of our community matters most. Every water heater repair, replacement, and evaluation is completed with care, precision, and respect for your home.

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Working With Us As Easy 1-2-3!

We Come To You

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We Give You Options

You'll hav choices that fit your home or property needs!

We Take Care Of It

Go from stressed to relaxed! Enjoy your comfort!

Expert Service, Excellent Experience.

Guaranteed

PROFESSIONAL

Our professional technicians have years of experience in the industry and provide top-quality service.

FRIENDLY

100% customer satisfaction guaranteed! Longevity backed by 60+ years in business.

KNOWLEDGEABLE

We use top, high-efficiency brands, and our techs are licensed pros.

TIMELY

With our large team, you won’t wait long for quality solutions

We Guarantee to treat you and your home like we want to be treated.

What Does the Jackson Community Mean to Us?

Jackson is a city known for its culture, history, and strong sense of community. From the Mississippi Civil Rights Museum to the natural beauty of LeFleur’s Bluff State Park, the area reflects both tradition and progress. This is where we have grown our business, built relationships, and served families who count on reliable home services year after year.

Providing water heater services in Jackson is more than a job for us. It is a responsibility to help local homeowners maintain safe, comfortable living spaces. Each repair or installation allows us to support the people who make this community what it is. We believe in honest work, dependable service, and solutions that truly fit the needs of the families we serve.

 

The Environment Masters Guarantee

Your home deserves a team that stands firmly behind its work. Every water heater installation and water heater repair we perform is backed by the Environment Masters Guarantee. This commitment reflects the standards we hold ourselves to and the level of service our customers expect.

Here is what you can count on:

  • Repair Guarantee: If your water heater is not performing as it should after service, we will return promptly and correct the issue at no additional cost.
  • Respect Guarantee: Our technicians are background checked, drug screened, and professionally trained. We arrive in clean uniforms, use protective coverings, and treat your home with care.
  • Performance Guarantee: A properly installed water heater should operate safely and efficiently. If it does not perform as designed, we will make it right.
  • Property Guarantee: If accidental damage occurs during service, we will address the repair or replacement to your satisfaction.
  • No Surprise Guarantee: The price you approve before work begins is the price you will pay. There are no hidden fees.
  • Money Back Guarantee: If you are not satisfied with your water heater system within the first 12 months, we will refund your investment without complications.

Your comfort, safety, and peace of mind matter to us. This guarantee stands behind every water heater service we provide.

Jackson Water Heater Installation

The first choice you need to make when installing a new water heater in your home is: what kind of water heater do you want? It’s far more than a simple aesthetic choice. The water heater type has a big effect on how well it operates in a given situation. If you select the wrong water heater for your home, you won’t be happy with the performance it gives you. Have a look at the types of water heaters on the market right now:

  • Tank Water Heaters: This is the oldest and most popular type of water heater. Tank water heaters store water in a large tank and always expend a bit of energy to keep that water at the desired temperature. That way, as soon as hot water is needed, the tank water heater can distribute it. These are usually gas water heaters, but electric varieties are available.
  • Tankless Water Heaters: Tank water heaters expend a lot of unnecessary energy on an annual basis because they have to constantly keep water hot until it is ready to be used. Tankless water heaters correct this by getting rid of the storage tank and only heating water when needed. The system is in standby mode the rest of the time, which does save energy. However, there is a slight delay while the system heats up the water, and it is more easily overwhelmed if multiple sources of demand are put on it at once.

Which water heater is best for you will depend on a lot of factors, like size, space, and the number of people expected to use hot water on a daily basis. If you’re not exactly sure which system would suit your needs better, the best thing to do is consult with a plumbing service professional. We can evaluate all of these factors and recommend the best water heater for your needs.

Water Heater Repair & Maintenance

The key to getting your water heater to last as long as possible is to make sure that it gets top quality professional service. That’s why we provide comprehensive repair and maintenance services for all kinds of water heaters. Our water heater experts can troubleshoot and fix all types of common issues, including:

  • No hot water
  • Lukewarm water
  • Rust-colored / bad-smelling hot water
  • Hot water runs out quickly
  • Water heater leaks
  • Water heater making rumbling noises

Whether you need tank water heater repair or tankless water heater repair, our experts have the tools, training, and quality equipment needed to help resolve any issue.

Signs Your Water Heater Needs Service

Many water heater problems develop gradually before a complete failure. Addressing issues early helps limit water damage and avoid emergency replacement.

Common warning signs include:

  • Water leaking around the tank or connected pipe
  • Inconsistent hot water temperature
  • Scalding water caused by thermostat failure
  • Unusual noises from the tank or heating element
  • Rust-colored water at the tap
  • Poor hot water pressure in the shower or sink

When these symptoms appear, scheduling professional service protects the system and improves performance.

Safety, Performance, and Comfort Considerations

Water heaters operate under heat and pressure, making professional service essential. Faulty relief valve operation, pressure buildup, or electrical issues can pose safety risks if ignored.

Our plumbers focus on protecting occupants from hazards like scalding water and leaks that can damage floors, walls, and nearby fixtures. Proper service also supports balanced water temperature across sinks and showers.

Trusted Local Plumbers for Water Heater Services

Environment Masters has built a reputation for dependable plumbing service across Jackson, MS. Our plumbers understand residential plumbing systems and provide clear explanations, honest recommendations, and respectful service.

Customers value our ability to handle everything from minor hot water repair to full hot water replacement with professionalism and care. We work closely with homeowners to select the right solution based on household needs and budget.

Schedule Water Heater Service With Environment Masters Today

If your home is experiencing hot water issues, delays can lead to discomfort and damage. Environment Masters offers expert water heater repair and water heater installation services backed by experienced plumbers and responsive support.

Contact Environment Masters today to schedule service or request assistance with your water heater. Speak with our team about repair options, replacement planning, or installation needs, and restore reliable hot water to your home with confidence!

Frequently Asked Questions

Most traditional tank water heaters last eight to 12 years, while tankless systems can last longer with proper maintenance and timely repairs.

If your unit is older, requires frequent repairs, or has significant tank corrosion or leaks, water heater replacement is often the more cost-effective long-term solution.

Small problems, such as minor leaks or temperature fluctuations, can quickly worsen, so scheduling a professional plumbing repair early helps prevent water damage and safety risks.

Loss of hot water is often caused by a failed heating element, thermostat malfunction, gas supply issue, or sediment buildup inside the tank.

It depends on the source of the leak. Loose connections or faulty valves can often be repaired, while a cracked or corroded tank usually requires a full water heating system replacement for safety and reliability.

We've been trusted by your neighbors for over 65 years!

But dont just take our word for it. Read what they have to say!

Justion B.
On a late Saturday afternoon I notice that my AC drain pipe was clogged. Water had started to leak on the floor. So, I called Environment Masters for service. I thought I would have to wait until Monday to have this issue resolve. But I was wrong, they sent out a plumber name Daniel that same day. He was very professional and took care of the problem in under an hour. Out of all the AC companies that I have used in the past. Environment Masters has been the best AC company to use!! Exemplary customer service that can't be beat!!!
Tonia T.
"I have nothing but wonderful things to say about Environment Masters. Customer service is A-1! Expect a call from the owners just to make sure you're satisfied. Each technician is knowledgeable and personable, but my favorites are Don and Marcus! I had a hefty AC repair that ultimately resulted in replacement of the attic air handler. It was hot work in the attic but Marcus was gracious, meticulous and patient. Keep hiring great people, Environment Masters. Customer service goes a long way!"
Clay B.
"Outstanding job! Completely professional from the first call through completion. No shortcuts. The technicians took their time, listened to my concerns, and made sure the job was perfect before they departed. Highly recommend."