How to Turn Off Pipes When You Have a Water Leak: A Step-by-Step Guide

Imagine this: water is gushing from under your sink and quickly filling your kitchen. What do you do? If you’re like most homeowners, you might not be sure how to stop the water. Don’t panic — we’ve got your back.

At Environment Masters, we’ve been helping homeowners in Central Mississippi tackle plumbing emergencies for over 60 years. We’ve seen firsthand that knowing how to turn off your water — either at the source of a leak or the main supply — can save you from major damage and stress.

In this guide, you’ll learn how to turn off your water at individual fixtures (like sinks, toilets, or washers) and how to shut off the main water supply to your home. Let’s dive in.

Why Acting Fast Is Critical

Water leaks aren’t just an inconvenience — they’re a fast track to water damage and expensive repairs. A small drip can turn into a major problem if it’s not stopped quickly. By learning these simple steps, you can act fast and protect your home.

How to Turn Off Water at the Fixture

The fastest way to stop a leak is to cut off the water supply to the specific fixture or appliance causing the problem. Here’s how to do it:

1. Faucets

  • Look for a small valve under the sink (usually two, one for hot water and one for cold).
  • Turn the valve clockwise (righty-tighty) until it stops. This shuts off the water to that faucet.

2. Toilets

  • Locate the shutoff valve near the base of the toilet where the water line connects to the wall or floor.
  • Turn the valve clockwise to stop water from flowing into the tank.

3. Washing Machines

  • Find the two valves (hot and cold) behind the machine, typically at the wall.
  • Turn both clockwise to shut off the water supply to the washer.

4. Dishwashers

  • Dishwashers often share a water valve with the kitchen sink so shutting off the sink’s water valve will stop the dishwasher leak.

How to Turn Off Your Home’s Main Water Supply

If the leak is severe or you can’t isolate the source, it’s time to shut off the water supply to your entire home. Follow these simple steps:

  1. Locate the Main Shutoff Valve
  • Here in Mississippi, the valve is often located outside at your water meter. This is often in your yard between your house and the street. Look for the cover of the valve box. It’s typically about 12-18” in length. When you lift the cover you’ll find the meter and the shut off valve.
  1. Identify the Type of Valve
  • Gate Valve: These older valves look like a wheel and must be turned clockwise several times to close completely.
  • Ball Valve: Newer systems use a lever that you rotate 90 degrees to a perpendicular position to shut off the water.
  1. Shut Off the Valve
  • Turn the valve slowly but firmly to avoid damaging it. Sometimes, a pair of pliers is needed to get a firm grip to turn it. Avoid forcing it, though — this could cause more damage.

Pro Tip: Test the main valve periodically to ensure it works when you need it. If it’s stuck or broken, contact a plumber to repair or replace it.

What to Do After Shutting Off Your Water

Turning off the water is only step one. Here’s what to do next:

  1. Assess the Leak: Determine the source of the leak and whether it’s a DIY fix (like replacing a toilet flapper or tightening a loose pipe) or if it requires professional help.
  2. Drain Remaining Water: Open faucets to relieve pressure and empty water from the pipes.
  3. Call a Professional: For major leaks, or if it’s “above your pay grade,” call a trusted plumber to handle the repair.

Having Peace of Mind About Your Plumbing

Knowing how to turn off your water, either at the point of a leak or at your main shut-off, can give you peace of mind. Now, if a leak pops up in your house, you will know what to do.

At Environment Masters, we understand how stressful plumbing emergencies can be. That’s why we’re committed to providing hassle-free service when you need it most. If you’re dealing with a leak—or want a professional inspection to prevent future issues — give us a call today.

We’ll take care of it so you can rest easy.

Don’t wait for a leak to catch you off guard — call us today for peace of mind!

A woman on the phone as she tries to stop of plumbing leak with a towel.

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